Passenger launches personalised travel alerts on mobile app
Passenger has added a personalised travel alerts feature to its white-label mobile app.
The product is used by more than 40 bus operators across the UK to sell tickets and provide customer information.
The tech company says that the personalisation aspect helps to keep passengers informed without being overwhelmed with notifications.
The alerts - delivered via push notifications - will be customised to favourite services and stops.
Notifications are sent immediately when an unplanned disruption is created in Passenger’s app management system, Passenger Cloud. For planned network changes, push notifications are sent two days beforehand.
The maker of the platform says this system enables operators to replace some of the use of social media for travel information. It also claims that, when customers are informed proactively, they are less likely to contact customer service teams, which leads to an estimated saving of £5-£12 per contact.
Tom Quay, CEO of Passenger, says: "Introducing personalised travel alerts to the Passenger app solution is another huge milestone for us this year.
"Operators are working hard, day in and day out, to deliver local bus services that customers can trust. This latest update uses existing information from operators and delivers it proactively to customers in a highly targeted way. This update has the potential to be game-changing for passengers.”
Passenger will be exhibiting at the Euro Bus Expo at the NEC Birmingham on 12-14 November.
Euro Bus Expo is the UK's only dedicated coach and bus trade show. To register for free tickets, visit the show website.
Alexander Dennis achieves 97% charging efficiency on electrics
Alexander Dennis battery-electric buses have achieved 97% grid-to-wheel charging efficiency under testing performed by Zemo Partnership.
Such a level of efficiency forms part of the manufacturer’s focus on total cost of ownership (TCO) for its battery-electrics, which also leans on those buses' low energy consumption. Alexander Dennis says that its next-generation Enviro400EV double-decker has at least a 14% lower energy cost per kilometre than any other Zemo Partnership certified competitor.
Such charging efficiency has been accomplished via what Alexander Dennis describes as “careful system integration and optimisation." Its engineers worked with colleagues from driveline supplier Voith, battery provider Impact Power Technology, and heating, ventilation and air-conditioning specialist Grayson Thermal Systems in that process.
TCO is further aided by the warrantable battery energy throughput of up to 1.6GWh on the next-generation buses.
Speaking about that line-up of vehicles – which in 2025 will see the Enviro200EV join the existing Enviro100EV and Enviro400EV – Group Engineering Director Chris Gall says: “We have focused on delivering benefits for our customers throughout the development of our next-generation electric buses.
“We are delighted announce a stunning 97% grid-to-wheel efficiency, certified by Zemo Partnership’s zero-emission bus testing. This will minimise energy requirements and slash costs for customers by delivering sustained savings throughout their buses’ long operational lives.
“This is once again testament to the fantastic expertise of our engineering team and the collaborative working culture we have fostered with our key partners Voith, Impact Clean Power Technology, and Grayson Thermal Systems.”
EVM UK at Euro Bus Expo 2024: Showcasing Innovation, Versatility, and Fresh Makeovers
EVM UK is thrilled to announce our participation at the Euro Bus Expo 2024, where we will be exhibiting a diverse range of vehicles designed to cater to various sectors within the passenger transport industry. We’ll be showcasing a broad selection of models, some of which have received exciting new makeovers, making them more appealing than ever.
At our stand, you’ll have the opportunity to explore vehicles from industry-leading brands, including EVM, AOS Isuzu, Ferqui, Altas, Carbus, Tremonia, Bus Concept, and Forveda. Each brand offers specialised vehicles designed for various markets, allowing us to cater to luxury, community, school, council, and private operators alike.
Whether you’re searching for high-end, luxury coaches, practical school transport solutions, or versatile options for community and council use, EVM UK has something for every market. From minibuses to larger coaches, our range includes models that blend comfort, safety, and efficiency with the latest advancements in technology.
We’re excited to reveal that several vehicles in our lineup have undergone a stylish makeover. With updated designs and enhanced interiors / exteriors, these models now offer an even more appealing combination of functionality and aesthetics. These upgrades not only elevate the look and feel of the vehicles but also improve the overall passenger experience, ensuring that your clients and passengers travel in greater comfort and style. Whether it’s a sleeker exterior, improved seating, or the integration of advanced features, the updated models on display are a testament to our commitment to staying at the forefront of the passenger transport industry.
We’ll have a spacious stand filled with our latest models, allowing attendees to see first-hand the quality and innovation we bring to the market. Our expert team will be available to guide you through our offerings, answer any questions, and showcase the benefits of each model.
We invite you to visit our stand, explore our newly made-over models, and experience the future of passenger transport with EVM UK.