United Minibuses and Coaches uses CenCount passenger counter

United Minibuses and Coaches has adopted the CenCount automatic passenger counter camera (APCC) from Centrad on one of its busiest services to lift operational efficiency, gain more accurate passenger data, and reduce the burden of manual counting on drivers.

The Surrey operator has worked with Centrad for a long time. CenCount has been retrofitted to one of its buses that runs for long hours on a high-demand route, with  adoption following the launch of CenCount by the supplier last year.

Previously, United Minibuses and Coaches relied on manual counting and ticket sales data to estimate patronage. The new product uses a high-definition camera with intelligent image processing software to automatically carry out the same task with no manual input.

A discreet unit is fitted above the door and linked to a smart counting unit powered by advanced algorithms. That gives what Centrad says is “precise, real-time visibility of passenger movements across the route, regardless of how tickets are purchased or presented.”

Centrad adds how it is continuing to develop the CenCount system’s artificial intelligence capabilities to deliver a richer insight into how customers use services over time. Rather than identifying individuals, it analyses anonymous passenger flow patterns, such as where they board and alight, to help operators to better understand demand.

United Minibuses and Coaches Managing Director Mumtaz Rasool says that the company has long looked to adopt emerging technologies where it benefits operations, safety, or the overall passenger experience.

“We are already deploying AI in other areas of the business, so when we saw the potential of the APCC system, we were keen to pilot it,” he explains.

“We invested time in explaining to our drivers how the system works and, importantly, why it is being installed. As with any new technology, clear communication is key – but once they could see that it helps rather than hinders their role, the feedback from the team has been positive.

“Our approach with any new piece of technology is to pilot it, assess its efficiency and compatibility, and then explore how it can deliver long-term, tangible benefits across the business. With the APCC, the initial signs are extremely encouraging.”

The operator is now exploring opportunities to roll out CenCount across more of its high-demand routes as it continues to invest in technology that supports safer, smarter and more sustainable operations.


EVM hits 500 units for Cityline with Phil Anslow Coaches delivery

EVM has completed 500 deliveries of its Cityline low-entry minibus built on the Mercedes-Benz Sprinter with the supply of numbers 499 and 500 to Pontypool operator Phil Anslow Coaches.

They are diesel models, but the accessible product is also available as the battery-electric e-Cityline. It is a compact vehicle that in diesel format has a front engine and capacity for up to 22 passengers.

Phil Anslow Coaches has previously purchased the Cityline and now has four in its fleet, with director Chris Anslow (pictured, left) noting that he expects more will follow. Mr Anslow has credited EVM Area Sales Manager Stephen Haywood (pictured, right) for his approach to the transaction and to communication throughout the sale process.

The South Wales operator is to use the new Citylines on routes that encounter congested and narrow roads, where their compact size will be beneficial.

EVM says that the 500 sales figure for the Cityline platform takes account of the UK and Irish markets. Those vehicles have been supplied to public and private sector buyers. The battery-electric e-Cityline “is rising in popularity,” it adds.

A smaller number of zero-emission high-floor minicoaches on the Sprinter platform using the same driveline have also been sold.

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The Hairy Coo introduces a CMS-equipped Yutong GT12 coach

The Hairy Coo has welcomed a further Yutong GT12 to its fleet, supplied by Pelican Bus and Coach.

It is a PSVAR ready example and has been finished in the Edinburgh operator’s orange shade by Yutong at its factory. Arrival of the coach follows two previous GT12s that were delivered in white.

53 seats in an orange and black scheme are fitted along with the standard GT12 items of USB and 240-volt charging points, a centre sunken toilet, and a 360-degree bird’s eye camera setup.

In addition, the operator has selected the optional camera monitoring system in place of conventional mirrors. Pelican introduced that fitment to the GT12 around a year ago.

UK and Ireland Coach and Truck Sales Manager Simon Collins says: “This latest vehicle supplied to The Hairy Coo showcases everything that makes the GT12 such a popular choice in today’s coach market, from its new refined interior and advanced driver assistance systems to its outstanding build quality.”

The Hairy Coo also operates the smaller Yutong TC9. It has two of the latest generation of that midicoach on order as part of a large debut batch of the overhauled model due for delivery to Pelican.

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