We catch up with Caroline Lawless from CitySwift to find out more about their brand and exhibiting at Euro Bus Expo, on stand 210

Tell us a bit about your company?

Bus networks of all sizes use CitySwift’s Performance Optimisation Platform to solve problems with data. Operators and transport authorities use CitySwift’s insights, recommendations, and predictions to deliver efficient, reliable, and in-demand services.

By ingesting vehicle location, ticketing, and schedule data, CitySwift builds an accurate picture of the network. This data is cleaned and enriched by CitySwift’s AI engine to ensure high-quality insights.

CitySwift’s analysis is delivered across two key areas of the platform:

• Business intelligence: 50+ KPIs covering punctuality, efficiency, and demand, plus a range of dashboards for root-cause analysis (driver performance, vehicle block performance, congestion and speeds, passenger movements and delays).
• Recommendations and predictions: Validate schedules and retrieve suggested runtime improvements, with the ability to test different scenarios and assess the impact on performance and resource. Receive customised recommendations on what to optimise for quick wins across the network.

Innovative transport providers including National Express, Go-Ahead Group, Metroline, and Transport for Greater Manchester power punctuality, reliability, efficiency and passenger satisfaction with CitySwift.

Tell us about your latest product(s), service(s), promotions or launches visitors can hope to see on your stand?

We have three exciting new product features that visitors can see in action at CitySwift’s stand:

• CitySwift Spotlight is an intelligent, personalised recommendation engine for high performing bus networks. Developed in collaboration with our innovation partner, National Express West Midlands, Spotlight automatically pinpoints and prioritises the best routes to optimise, tailored to your network’s unique needs. Empower stakeholders to spot quick wins, prioritise effectively, benchmark opportunities, and showcase the predicted impact of potential changes.
• CitySwift Simulations allows users to understand and compare the performance vs resource tradeoffs of different runtime scenarios. Equipped with these predictions, users can confidently and quickly make changes that maximise assets and passenger experience – within the constraints of the bus network.
• CitySwift’s Speed Map Dashboard highlights areas of congestion and bus stop usage. Operators and authorities can use this dashboard to understand what areas may benefit from schedule changes, bus lanes, waiting facility upgrades, or traffic signal updates. Time periods can be compared to highlight changes, improvements and quality decline over time across passenger usage, speeds, punctuality, and passenger delays.

Why is exhibiting at Euro Bus Expo 2024 an unmissable opportunity for you?

Euro Bus Expo 2024 is a flagship event for all of our team. It’s a great opportunity for us to connect with customers, network with other industry insiders and experts, and keep up to date on all the latest bus industry trends. We’re excited to be hosting Customer Happy Hours at Stand 210 from 4pm to 5pm on Tuesday 12th and Wednesday 13th November. Stop by to say hello to our team, chat with our customers, and learn more about how CitySwift is powering over 1.3 billion passenger journeys annually for the world’s most innovative bus networks.