The Road to Excellence: Compliance, Communication & Operational Best Practice

This session will explore a number of key issues affecting bus and coach operators, with an overarching focus on what excellent compliance management looks like in an increasingly digital world. Alongside effective compliance systems and management practices, the session will cover a range of current topics, including: BODS; reliability and punctuality; PSV(AI)R; PSVAR; common pitfalls when undertaking mixed work; management structures and effective lines of communication. A practical overview of the areas operators need to get right to maintain strong, effective compliance.