We catch up with Pratheek Chappanda from Metric Tristarinc to find out more about their brand and exhibiting at Euro Bus Expo, on stand 236

Tell us a bit about your company?

Metric Tristarinc is a leading provider of ticketing software and hardware solutions, specializing in the public transportation sector, with a strong focus on bus networks. Our innovative software covers a wide range of essential services, including ticketing solutions, real-time tracking, fleet management, and detailed reports for both passengers and drivers. This comprehensive system enhances operational efficiency and improves the overall passenger experience.

As part of the international Tri Star Group, Metric Tristarinc benefits from being part of a global network of specialists. Tri Star Group, headquartered in China, is renowned for its expertise in manufacturing advanced and innovative hardware. Other companies in the group, such as Krauth Technology in Germany, specialize in producing advanced ticketing and payment terminals, while Metric Group focuses on developing comprehensive solutions for parking and electric vehicle charging services. This collective expertise strengthens our ability to deliver innovative, reliable, and scalable solutions tailored to the public transport sector. Together, these companies contribute to a comprehensive portfolio of transportation services, including advancements in Mobility as a Service (MaaS). By leveraging the combined expertise of the entire group, we are able to offer elite solutions that enhance the integration of various transport modes, improving seamless travel experiences and operational efficiency.

Presently, Metric Tristarinc is expanding its services to offer onboard fleet management, including passenger counting devices and internal LED panels for displaying journey information. All of these systems will be connected using the ITxPT protocol, ensuring interoperability and streamlined communication across different systems, allowing for more efficient and integrated fleet operations.

With over a decade of experience and a commitment to innovation, we are dedicated to providing exceptional service and support to our clients, helping them meet the evolving demands of the public transportation industry.

Tell us about your latest product(s), service(s), promotions or launches visitors can hope to see on your stand?

We have included a significant upgrade in our integration with the ITxPT protocol. This upgrade enables seamless connectivity between all onboard ancillary devices, allowing for smoother and more efficient fleet management. The integration enhances interoperability, streamlining communication between systems like passenger counters, ticketing devices, and onboard displays, ultimately improving operational efficiency and passenger experiences.

We are also excited to showcase our new Vehicle Inspection Application, designed to digitize and streamline the inspection process. This application helps operators manage inspections, repairs, and maintenance directly from the back office, simplifying the entire workflow and reducing paperwork. By enabling real-time tracking of inspection statuses and maintenance schedules, operators can ensure vehicles are safe and in optimal condition, while reducing downtime. The inspection criteria follows the DVSA compliance and can be customized based on the client’s requirements.

In addition, we’ve made significant upgrades to our back office system, introducing enhanced features for driver management. These upgrades include improved roster management, tracking driver performance, and optimizing daily operations based on KPIs. Our new dashboard provides operators and drivers with a clear overview of key metrics, helping them maintain and improve service quality while keeping operations aligned with set goals.

We invite visitors to explore these solutions first-hand and discover how our latest technologies can benefit their transportation networks.

Why is exhibiting at Euro Bus Expo 2024 an unmissable opportunity for you?

Metric Tristarinc has seen a strong growth of clients in Ireland, where operators use our services across both rural and urban destinations. As we focus on our new target of expanding our offerings through various new integrations, we as a group believe that Euro Bus Expo 2024 provides the ideal platform to showcase our brand with our latest innovations to a wider audience across the UK and Europe.

Our participation highlights the collective expertise of the Tri Star Group, including our partners Krauth Technology, known for advanced hardware and software ticketing solutions, and Metric Group – specialists in parking and electric vehicle charging systems. Together, along with the leadership of Tri Star Inc. (TSI) in manufacturing and technology, we will focus on Mobility-as-a-Service (MaaS) as our theme in this exhibition, with an emphasis on pleasant and efficient transit experiences that benefit both operators and passengers.

The exhibition offers us a unique opportunity to engage with bus and coach professionals – to understand their challenges and learn from their success stories. This exchange of insights will be invaluable as we aim to refine our solutions and address the evolving needs of the industry. We look forward to connecting with industry leaders, operators and potential partners and showcasing how our comprehensive portfolio can enhance fleet management, ticketing, transit and integrated services.