Automation & Integration – Game changing technology you can use right now

Although Artificial Intelligence offers huge promise; data maturity, governance, and skills are significant roadblocks to mainstream adoption. CIOs are demanding efficiency now and technology exists to deliver it. Patrick and Adam will explain how Wessex Water have achieved over 90% automated population of their CMDB. By automating joiners, leavers and movers, software distribution, networks access, and infrastructure maintenance tasks, IT has delivered over £100K of efficiencies using tools that are available today. With their house in order, the Wessex Water IT team is now delivering greater business value by deploying enterprise service management to several teams across the business.